7 Jobs Found
Experience
-
2 to 6
7
Days Ago
Experience
-
1 to 4
9
Days Ago
Experience
-
3 to 7
9
Days Ago
128
Days Ago
Experience
-
0 to 5
Key
Skills -
Effectively resolving customer queries or complaints - at the first
instance - with excellent customer satisfaction scores and minimum call handling
time,
Delivering service with requisite courtesy and accuracy,
Demonstrating complete onus to customers? queries / problems,
Adhering to product and process requirements with nil errors,
Escalating customer issues to the right internal stakeholders,
Ensuring process efficiency and effectiveness,
Complying to service and sales guidelines
Achieving Call Quality targets and other key performance indicators,
Cross-sell / upsell products like loans,
mortgages,
priority / elite accounts,
etc.
Rotational Shift/Rotational weekly offs,
191
Days Ago
Experience
-
1 to 2
194
Days Ago
Experience
-
1 to 2